Nondiscrimination Notice and Accessibility Requirements and Nondiscrimination Statement: Discrimination is Against the Law
Last updated on November 3, 2023
Season complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Season does not exclude people or treat them differently because of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics).
Season provides reasonable modifications for individuals with disabilities, including the following free of charge and in a timely manner, when necessary to provide equal opportunity and/or meaningful access to Season’s services:
Auxiliary aids and services to people with disabilities to communicate effectively with us, such as:
Qualified sign language interpreters
Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as:
Qualified interpreters
Information written in other languages
If you need these services, ask your Patient Navigator or Registered Dietitian, Customer Service, or contact Season’s Section 1557 Non-Discrimination Coordinator:
Margaret Nusbickel
Director of Compliance and Regulatory Affairs
314-452-3146
If you believe Season has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Margaret Nusbickel, Section 1557 Non-Discrimination Coordinator, 314-452-3146, mnusbickel@seasonhealth.com. You can file a grievance in email. If you need help filing a grievance, Margaret Nusbickel, Section 1557 Non-Discrimination Coordinator, is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.
This statement is also posted on www.seasonhealth.com.
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